Internet access via mobile phones is on the rise as Nokia uptake reduces while Blackberry gains popularity among five African countries. This is according to Mobile Africa 2015 study conducted by mobile surveying company GeoPoll and World Wide Worx. The survey involved 3,500 mobile phone users in five of Africa’s major markets, namely South Africa, Nigeria, Kenya, Ghana and Uganda.

 

The findings revealed that Internet browsing via phones now stands at 40% across these markets, with 51% of respondents in Ghana and 47% in Nigeria reporting that they use their phones to access the internet. South Africa lags behind at 40%, and Kenya (34%) and Uganda (29%) are slowest on the uptake.

However, South Africa leads in app download, an indication of higher smartphone adoption, with 34% of phone users making downloads from app stores. This compares to 31% in Ghana, 28% in Nigeria, 19% in Kenya and 18% in Uganda. This finding also indicates that mobile broadband infrastructure is more robust in South Africa, despite unreliable reports of the Internet being used more actively in Nigeria and Kenya.The survey confirms a widely held view that Nokia remains the single biggest phone brand in the major African markets. However, its market share is plunging fast.

While almost half of respondents 46% reported owning a Nokia as their previous phone, only 34% own one now. And only half of those 18% intend buying a Nokia next. The big winner is Samsung, which is currently owned by 17% of respondents, up marginally from 14% ownership previously. When asked what phone will be bought next, the Samsung proportion shot up to 26% more than a quarter of phone users.

A big surprise of the survey was the finding that BlackBerry, which has held steady at 6% penetration for current and previous phones, is expected to rise to 16%. While this flies in the face of international trends, it reveals a hidden dynamic of the aspirations of new smartphone users.

BlackBerry retains its position as the third most popular phone brand in major African markets for now. However, brands that will challenge both BlackBerry and Nokia in the near future include Apple (2% currently, expected to rise to 11%), Huawei (3%, expected to go to 9%), Sony (2% to 5%) and LG (3% to 5%).

Current phone usage varies dramatically by country, with Nokia dominance ranging from a high 43% in Nigeria, 36% in South Africa and 34% in Uganda to 32% in Kenya and 28% in Ghana. In each of the five countries, however, the data shows it will drop to below 25% when the next phone is acquired, with Kenya least loyal to the brand: only 14% of Kenyans surveyed say they expect to buy a Nokia as their next phone.

Samsung finds its strongest current markets in Ghana (29%) and South Africa (21%), but is expected to rise in most other countries when the next phone is purchased. While it will remain at a similar level in South Africa and Ghana, it will rise from 18% to 39% in Kenya, and to 28% in Uganda, where it currently stands at only 10%. Nigeria market share will double, from 8% to 16%.

Apple is the surprise challenger for third place, with 16% of respondents in Ghana, 15% of Nigerians and 14% of South Africans indicating they would buy one next. Uganda at 8% and Kenya at 5% also show surprisingly strong intentions to buy the high-cost iPhone next.

On April 7th, 2015, Communications Authority revealed statistics showing Kenyans are talking less and texting more on their mobile phones. So this study should not come out as a surprise to Kenya Engineer readers

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