Kenya Coaches Industries Limited (KCI) has today, December 16, 2014 officiated a KES 500 million state-of-the-art Isuzu and Chevrolet showroom, service workshop, parts center and body facility along Mombasa road, Nairobi County. The facility will serve the growing demand for vehicles and create a world class facility for customer experience.
Speaking at the commissioning, KCI CEO Mr Narain Sokhi said “With the commissioning of this facility, we plan to create almost 2000 bodies per year to support sales and strengthen our presence in the region. This facility will accommodate modern technology to provide world class service to our esteemed customers and the auto sector industry in Kenya.
“The showroom is expected to house up to 20 vehicles of various sizes under GMEA brands. KCI’s showroom will be completed by the end of 2015 and will largely work to elevate customer experience,” he said.
“General Motors East Africa (GMEA) does its business through dealer network and invests in systems to support distribution of product assembly. With Isuzu support, GMEA is at niche in terms of engineering technology, product development which is in turn submitted to dealers in efforts to provide trucks and buses that meet the needs of the customers,” remarks Rita Kavashe, Managing Director General Motors East Africa.
“This facility intends to alter business for General Motors in a very significant way by easing space and presenting our customers with an outstanding experience with much needed fit and finish outlook,” Kavashe added.
“Isuzu Motors strategy is to create outstanding customer ownership experience through products engineered for Africa and world class after sales facilities. General Motors has an excellent partnership with Isuzu, which we will continue to maintain as we grow our truck and bus business across the continent,” states Executive Vice President Isuzu Motors Japan, Mr Takanobu Furuta.
In June 2014, GMEA launched a showroom in Nakuru and sealed a new dealership for Rift Valley and Western region.
KCI is an appointed dealer for motor vehicle assembler, General Motors East Africa (GMEA) and provides services such as body building under one roof. Over the years, KCI has developed great capabilities and bench strength around body fabrication to serve a customer base largely comprised of schools, universities, institutions and the private sector.
To date, GMEA has invested more than KES 100 million on modernization of its production facilities in order to improve efficiency, optimize space utilization and increase production capacity while expanding its distribution network, to accommodate the growing demand for mass transportation in the region.