Services at the Mombasa port is expected to improve and speed up following Kenya Ports Authority’s switch to a new operational system.KPA adopted the Systems Applications Products (SAP) System late last month and is now in full operation.
According to a statement released by the authority, this development puts the port of Mombasa at 70 percent in the journey towards becoming an Electronic /Paper less port.
“KPA is the leading organization in the region to deploy more than one new solutions and functionalities in SAP Systems at ago. These include the Supplier Relationship Management (SRM) an online portal where Suppliers can transact with KPA”, said Head of Information Communication & Technology, Ms. Fatma Nabhany in a statement.
The SRM portal allows Suppliers to receive Purchase Orders and participate in Tendering process online. The Financial Supply Chain Management (FSCM) enables customers to request for services, receive invoices, make payments, lodge claims/disputes, and receive statements of accounts electronically.
There’s also an Employee and Manager Self Service (ESS/MSS) – portal enables staff to access and update own HR data. Employees will also be able to request and process leave electronically.
The manual paper based processes are being replaced with electronic automated processes which in turn are expected to result in a significant reduction in errors and the cost of procuring paper documents.
“Our processes will be completed faster and more efficiently Improved transparency, traceability and visibility in the Tendering process”, said KPA in a statement.
