Syniverse Technologies has been selected by Kenya’s largest mobile operator, Safaricom, to underpin its mobile roaming services, adding to a growing roster of Syniverse’s operator customers throughout Africa. In a competitive takeaway for Syniverse, Safaricom will join a list of more than 45 operators on the continent that rely on Syniverse for a range of roaming, messaging and network solutions to enhance operations and business growth.
“With rapid expansion of the African mobile market, we’re committed to providing high-quality services and expertise that allow operators like Safaricom to simplify operational complexity and maximize revenue opportunities while providing subscribers with highly reliable mobile services,” said Eugene Bergen Henegouwen, Executive Vice President, EMEA, Syniverse. “Our work with a growing number of African operators demonstrates Syniverse has established itself as a trusted partner on the continent
to provide solutions that meet subscriber expectations and promote operator growth.”
By relying on Syniverse, Safaricom will enjoy a simplified, end-to-end clearing and settlement process made possible by Data Clearing House for GSM (DCH) and Financial Clearing House for GSM (FCH). These Syniverse roaming solutions will allow Safaricom to minimize the resources required to handle roaming accounting, while improving operational efficiency of transaction processing. Also part of the MORE portfolio, the award-winning Syniverse DataNet solution will ensure Safaricom is protected against roaming fraud and fully compliant with all current industry standards for roaming fraud, including the GSM Association’s Near Real Time Roaming Data Exchange (NRTRDE) initiative.
Safaricom CEO Michael Joseph said efficient, secure roaming operations are essential as Kenya experiences tremendous growth in mobile subscribers. The country is expected to exceed 100 percent mobile penetration by 2013. “Our position as the leading operator in Kenya means we have a key role to play in mobile expansion, and we chose Syniverse to support us because of its commitment to, and understanding of the African market,” Mr Joseph said. “Roaming is a key service category for us and we are constantly seeking new ways to expand our footprint and improve our offering in Africa and beyond. With this partnership, Safaricom is able to manage our own growth and, at the same time, ensure we can deliver the quality roaming experiences subscribers expect from us.”